Unboxing my System76 Gazelle Pro

In a previous post, I explained my reasoning behind purchasing a Gazelle Pro laptop from System76. Having never bought direct from a US company before, I had reservations  – whether the machine would survive the trip in one piece and how tax would work on the import.

TL;DR: a good experience with nothing particularly bad to note, but things to be aware of if you’re considering buying one of these:

  • Check how to pay taxes if you’re importing – you might need cash, cheque or some other antiquated mode of disbursement on delivery
  • The system comes with a US power adapter rather than one for your region but it can be worked around
  • It’s not as light or as thin as an ultrabook
  • The gloss flat panel is – well – glossy

System76 mailed me when I made my order, then to confirm that my payment and address were validated and that my machine was being assembled and tested, and finally to confirm that it was on its way, with UPS tracking information. I ordered on the 30th March, and it shipped on 5th April. Not too shabby, given that the Easter holidays were in there, and within the 6-10 business days promised. So far so good.

It arrived at my door on the 10th April, exactly when the UPS tracking site said it would. The courier asked for payment of taxes on the doorstep and required payment by cash or cheque. You remember cheques, right? My grandfather swore by them.

Fortunately, I could lay my hands on my chequebook (after blowing the dust off it) because who keeps £150-ish in cash laying about? If I hadn’t been able to pay by one of these methods, the package would have gone back with the courier to redeliver the following day, which would have been a pain in the backside. A bit of potential annoyance there, it’s a shame UPS don’t tell you on their otherwise very handy tracking site how much you’re going to need to pay and that you’re need cash to cheques ready to take your package.

So – check exactly how you’re going to need to pay taxes. UK folks, right now, keep your cheque book handy or make sure you’ve got the cash to cover it.

Anyway. Now, I’ve got a package in my grubby little mits. The outer packaging contains another cardboard box. Taking a knife to the tape reveals that inside, the laptop is cradled in a couple of foam holders, with the power brick stashed down the side. A photo follows – nothing fancy, but who cares about fancy packaging anyway? So long as the kit is in one piece.

System 76 Gazelle Pro packaging

System 76 Gazelle Pro packaging

We unpack, to find a laptop with protective plastic covers, a power brick and cable and a US keyboard component. I had the UK keyboard fitted, explaining the spare part.

Contents of the Gazelle Pro packaging

Contents of the Gazelle Pro packaging

Ah – the power supply cable is for a US power outlet. Not much use for me here in the UK. Could have been a bit of a problem, but fortunately these days most laptop power bricks have a standard three-pin adapter cable between the wall socket and the brick. I swapped my old brick’s UK adapter cable and we’re in business, but it’s something you might need to bear in mind.

Something that’s clear from the System76 brochureware and again on removing the unit from its packaging is that it’s no Macbook Air-style ultrabook. It’s not particularly light or thin, but then it’s also not as expensive as those kinds of machine. To my eye, much more a workhorse than a fashion accessory, but I like that.

The Gazelle Pro out of its protective foam packaging

The Gazelle Pro out of its protective foam packaging

Booting up confirms that the machine works perfectly and that I have the hardware spec I asked for. I cut a corner to keep the cost down a little and went for the standard glossy screen. Was that a mistake? You be the judge. Here’s the screen with the power off, indoors but with bright sunlight streaming through the window nearby.

Reflection from the Gazelle Pro gloss screen

Reflection from the Gazelle Pro gloss screen in bright sunlight when switched off

Here is it at the Ubuntu login screen, again in bright sunlight.

The Gazelle Pro glossy screen at the login prompt in bright sunlight

The Gazelle Pro glossy screen at the login prompt in bright sunlight

I’m not sure how the matte panel would fare, but this unit, as is typical of glossy panels, isn’t going to work well in bright light. Still, I bought the unit knowing that this would be the case, so I’d generally be using it in much more subdued lighting conditions. Things are much better after drawing the curtains.

The Gazelle Pro gloss panel in subdued lighting

The Gazelle Pro gloss panel in subdued lighting (click for much larger image)

 

So after unboxing, I’m pretty happy. There were only a couple of minor, easily resolvable problems to do with shipping over from the US, and I have the machine I paid for. Next time, the verdict after I’ve installed a different Linux distribution (just can’t get on with the Gnome 3 Unity interface, sorry!) and used the system in anger to do some work.

Why I bought a System76 Gazelle Pro laptop

My laptop is a little underpowered these days and I’ve been having a bit of trouble with up to date support for the AMD Radeon graphics hardware it packs, so I’ve been thinking about upgrading for a few months. I wanted to get a machine designed for Linux, rather than a buying a Windows machine and installing my distribution du jour on it. There are a couple of reasons for this desire. First, it seems to be getting more difficult to be sure that a machine designed for Windows is going to work well with a Linux distro, thanks to features like NVIDIA Optimus and UEFI secure boot, and second I object to paying for an operating system I have no intention of using. I’d rather my money went to the projects and supporters of the open source communities that provide the operating system I choose to use.

The only viable options I found for a well specified bit of laptop kit designed for Linux are the System76, ZaReason and Dell. There are others providing Linux laptops but mostly as cheap or refurbished options.

I have a couple of specific requirements other than good Linux support. I want a 15.6 inch 1080p flat panel, because my eyesight is pretty good and I value screen real estate because I use software like photo editing suites and development environments that have big complicated user interfaces. Having run short of memory on a couple of projects recently I want at least 8GB memory, and I want decent processor. I’d like a fast hard disk or an SSD, and I also want to avoid NVIDIA and AMD graphics hardware and stick with Intel graphics, as I don’t do anything that needs epic graphics power and I’d rather have graphics hardware with a good reputation for long-term Linux support.

ZaReason, a US-based company, offers the Verix 530 which comes close but packs NVIDIA graphics hardware and needs both the memory and hard drive boosting to meet my spec, bumping up the price. Dell only offers one Linux laptop which is a bit pricey in comparison to the others and doesn’t have many customisation options. In only offering one machine and whacking a “Dell Recommends Windows” banner on the pages for their Linux machine, Dell’s not building my confidence that they really know what they’re doing with Linux.

System76 won my business with their Gazelle Pro. It comes close out of the box and I can customise the couple of other options I need without breaking the bank. The important options I chose are:

  • 15.6″ 1080p Full High Definition LED Backlit Display with Glossy Surface (1920 x 1080)
  • Intel HD Graphics 4000
  • 3rd Generation Intel Core i7-3630QM Processor (2.40GHz 6MB L3 Cache – 4 Cores plus Hyperthreading)
  • 8 GB Dual Channel DDR3 SDRAM at 1600MHz – 2 X 4GB
  • 500 GB 7200 RPM SATA II HDD
  • International UK Keyboard Layout – Including Pound, Euro, and Alt GR keys

It’s a shame they’re based out of the US as it adds shipping time and cost on. I also wasn’t sure exactly what happens about paying UK taxes on the import. I put the order in last week and the machine arrived today. Next up, unboxing and first impressions!